I've surrendered my serenity to corporate America lately. The dimmer switch rotated just enough to wake me up a couple of weeks ago. But I walked out of the room of enlightenment and back into sloppy darkness this past Friday.
You see, I'd been having a few issues with a certain mega-telecommunications corporation. Not with the individuals, mind you. The dozen or more customer service folks and technicians I've dealt with have been professional, polite, helpful, diligent, accommodating. May have something to do with the feedback questionnaire that they know gets sent to the customer as soon as we hang up. But really, they are nice people and most have been pleasant. In spite of me.
Friday, March 19, 2010
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